Frequently Asked Questions
Everything you need to know about your KittySpoutTM style journey.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the domestic region, while international orders may take 10-15 business days depending on customs.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your process.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare dimensions for the perfect fit.
Are your materials sustainably sourced?
At KittySpoutTM, we prioritize ethical manufacturing and use high-quality, eco-friendly fabrics in over 80% of our seasonal collections.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but you can request a change within 2 hours of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.